Professional Services
Example scenario
15 specialists, 4 hours a week searching documents and templates
→ ~3,100 hours a year
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Go
Make Company Knowledge Accessible
Grounded in your procedures, contracts, product documents and internal sources, the assistant answers questions and cites where the answer came from.
Core problem it solves
When knowledge is spread across systems, employees cannot find what they need and the same questions land on the same few people.
The Interface
A real capture of the product, not a mockup.
The enterprise assistant uses the documents and systems you designate as its knowledge base. Every answer references the document it came from, so information stays verifiable. Access follows your internal roles: employees only get answers from content they are allowed to see. When a question is not covered by the sources, the assistant says so instead of guessing.
Problems It Solves
- Searching for procedures and documents eats into working time.
- The same questions are repeatedly escalated to a handful of people.
- Old versions of documents stay in circulation after updates.
- Onboarding new employees takes longer than it should.
Key Features
Answers with sources
Every answer shows the document and section it is based on, so it can be verified.
Permission-aware
Employees only receive answers drawn from content they are authorised to access.
Multiple sources
Document archives, intranet pages and defined data sources are used together.
Stays current
When a source document is updated, the assistant’s knowledge follows.
Works in your channels
Available from the messaging and intranet tools your teams already use.
Admits what it does not know
For questions the sources do not cover, it redirects rather than inventing an answer.
Benefits
Fast access to knowledge
Less time searching documents, more time on the actual work.
One current source of truth
Answers come from approved documents, reducing version confusion.
Faster onboarding
New joiners can learn processes at their own pace.
Protects expert time
Repetitive internal questions leave your specialists’ inboxes.
Use Cases
HR questions
Leave, benefits and procedure questions are answered by the assistant.
Sales enablement
Product details, contract terms and reference information are found instantly.
Technical documentation
Field and support teams reach installation and troubleshooting docs quickly.
Employee onboarding
New starters learn processes by asking, with less hand-holding required.
How It Works
- 1
Select the sources
We define which documents and systems act as knowledge, and the access rules.
- 2
Prepare the content
Documents are processed, current versions identified and permission labels applied.
- 3
Validate
Answer quality is tested with sample questions; gaps and contradictions are fixed together.
- 4
Go live
The assistant is opened to selected teams and the source set grows with their feedback.
Which Industries Is It For?
Finance
Example scenario
900 application files a month, 12 minutes of pre-check each
→ ~180 hours of file review a month
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GoHuman Resources
Example scenario
12 roles a month, 40 candidates each, 5 minutes of screening
→ ~40 hours of screening a month
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GoHealthcare
Example scenario
400 appointment calls a day, 25% unanswered at peak hours
→ ~3,000 missed booking requests a month
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GoAutomotive
Example scenario
12 service points, 60 booking calls a day, 20% unanswered
→ ~4,300 missed calls a month
3 recommended solutions
GoTourism
Example scenario
250 booking enquiries a day, 40% arriving out of hours
→ ~3,000 delayed replies a month
3 recommended solutions
GoFrequently Asked Questions
Where is our corporate data processed?
Processing and storage locations are decided during setup according to your information security policy. Closed-environment deployments can also be considered.
Can it expose information a user should not see?
No. Access follows your internal roles, and answers are generated only from sources the user is authorised to view.
How is the risk of wrong answers managed?
Answers cite their source documents, and questions outside the sources are flagged as such. Citations make every answer checkable.
Which file types are supported?
Common document formats and defined data sources. The exact scope is confirmed during discovery.
Can it also serve customers?
Yes. A customer-facing version can be configured with a separate source set and stricter rules.
Request a Demo for This Solution
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